Office "Rookie" Etiquette Notice

Greeting etiquette

Greeting can play the role of lubricant at the beginning of interpersonal relationship.

When you are not familiar with your boss or colleagues, start with greeting.

Every day when you enter a company, you can say to all the colleagues, "good morning!"

If you are faced with customers, you can fill in a polite phrase like "disturb and feel embarrassed" after greeting. Customers who have not seen you for a long time can add a sentence like "long time no contact, please don't mind" or "safe and sound". Such exquisite greeting can leave a deep impression on the other side.

When we greet people, we must pay attention to: 1, look at each other when speaking; 2, keep smiling; 3, listen attentively; 4., occasionally change the topic and the way of speaking.

When delivering a business card, use two thumbs and forefinger to hold the business card, so that the text faces the other side.

When you pick up your business card, you should use both hands, and read the contents above carefully.

If you want to talk with your partner, don't put away your business card, you should put it on the table, and promise not to be pressed by anything else.

When attending a meeting, you should exchange business cards before or after the meeting, and do not exchange cards with others without permission.

introduce

The principle of introduction is to introduce a low grade to a high rank; introduce the young to the senior, introduce the unmarried to married, introduce the male to the female, introduce the native to the foreigner.

meet and see off

When guests visit, they should take the initiative to get up from their seats and lead guests into the reception hall or public reception area, and bring drinks to them.

If you are talking in your seat, don't overlook your voice, so as not to affect your colleagues around you.

The elevator will be taken by everyone, but even after entering the workplace, the elevator is also very learned.

Accompany the guests or elders to take the elevator, when the elevator door opens, they can enter the elevator first, press the door button first, and the other hand hold the elevator side door, and invite the guests to be advanced; after entering the elevator, press the floor button that the guest wants to go to; when other people enter in the process, they can ask for a few floors voluntarily, and help to press.

Try to face the guests sideways in the elevator.

Reach the target floor, hold the door button one hand, and the other hand make the request.

After walking out of the elevator, the guests immediately stepped out of the elevator and enthusiastically guided the way forward.

Dining etiquette

Dinner in the workplace or Chinese food.

When guests are dining, they must judge the correct position of the upper and the lower, the seats on the window, the seats inside, and the seats that can overlook the beauty.

When you arrange seats, ask guests to sit in front of you. When you are seated with your boss, ask your boss to sit down at the seat next to you. You should stand on the left side of the chair, open your chair with your right hand and do not make any noise.

When booking a venue, you should ask the store to keep a good location, not the bathroom or the uneven corners.

Chinese table manners are relatively simple, as long as we pay attention to the following points: 1.

Before the host and guest have moved the chopsticks, they can't eat them first; 2, when someone is picking up dishes, they can't turn the turntable on the table; 3.

Western etiquette is more complicated. If new people have more chances to enter western food, it is best to buy Western food etiquette in advance.

Telephone Etiquette

When you have a call, you should pick up it as soon as possible, so that the phone will not ring more than three tones.

Pick up the phone, first report the name of your company or department, then ask who the other person is.

After you have reported your identity, you'd better confirm once, repeat, "you are a certain company of a certain company, are you?"

The matter that the other side confessed should be recorded in detail and restated once.

If the person answers the phone, he says, "wait a moment," and immediately call the person you are naming.

At the end of the conversation, you must say thank you first and hang the microphone when you hear the other person hang up the receiver.