Being Exposed To The Sale Of Fake Cosmetics Dangdang, Amazon's Urgent Voice.

On the other hand, Dangdang sells cosmetics from "sky day". Wholesale market Dangdang network also provides no certificate of receipt to prove "genuine". On the other side, the results of the appraisal issued by Estee Lauder Shanghai Trading Co. Ltd. and L'OREAL China show that Amazon China has sold Paris L'OREAL moisturizing grape seed special moisturizer 310 yuan and 99 yuan respectively, and Estee Lauder red pomegranate day cream is fake.

A half hour exposure to CCTV and Dangdang and Amazon China's news of selling fake cosmetics on a licensed coat has caused widespread dissatisfaction among netizens. Yesterday, the two electric providers issued a statement, saying they would investigate the sale of goods and promise to return them unconditionally.

　　 The seller has been closed shop.

Fake cosmetics can be retreated.

"Dangdang sells cosmetics from the wholesale market, and Amazon sells the fake cosmetics in the clothing of the licensed goods. The Estee Lauder day cream I used now was bought on Dangdang a month ago. What do I do?" netizen Yuan said he was an old buyer of Dangdang, and heard that the fake goods were shocked.

Yesterday morning, Dangdang Through its official micro-blog statement, "immediately check the brand authorization of two merchants". Subsequently, it was said that the two shops that had been complained were already handled at the first time and would be further investigated. As for consumers who have bought goods in these two stores, Dangdang also promises unconditional return service. In the statement, Dangdang also appealed to the brand to increase the direct (Sales) authorization to the electricity supplier. "Do not force the electricity supplier to roasted the goods from different channels".

Amazon China also issued a statement yesterday morning, saying that the product of CCTV's investigation came from Amazon's third party seller's platform. After receiving relevant customer feedback in February this year, Amazon has agreed to refund refund for customers, and has permanently closed stores related to sellers.

Amazon also reminds consumers that platform providers need to be jointly and severally liable for counterfeit goods sold by third party sellers on their platforms. Since March 15th this year, the new law on the protection of consumers' rights and interests has stipulated that except for special commodities, consumers have the right to return goods within 7 days from the date of receipt of the goods, while the punitive damages for counterfeiting and counterfeiting have increased from 2 times to 3 times.

　　 Stationed in the seller's qualification

Lax auditing is the key.

The two statement caused the netizens to have a rather different attitude towards the two: Dangdang was criticized, "is the statement written by the intern? There is nothing wrong with apology!" Amazon was relatively considerate of the reasons for the complaint.

"As long as it allows third party businesses to enter the business platform, cosmetics have fakes, can not be avoided, really check a lot." A netizen named "Internet businessman Zeng Ge" made a lot of resonance among the insiders.

"The brand of Dangdang should be sincere. Don't say it's a Dangdang, even if it's licensed by the brand, such as Estee Lauder, its profits are very low. Netizen Ueenie message said, "no way, brand must also ensure its own interests, but the brand to whom authorized, that is the choice of his family, but the statement is like saying, 'your brand is not not authorized to us, then you can blame me for selling your products that are unknown to you.' this is a rogue.

"The supplier is a businessman in Dangdang, and Dangdang did not require his authorization, and the merchant also said it was a wholesale smuggled goods." Netizens "I hate 1Q84" also criticize Dangdang for lax qualification of sellers.

The reply of netizens is more obvious than the news itself. seller Lax qualification audit is not just a problem of Dangdang or Amazon. Just at this juncture, whether the two business providers, or Jingdong and other electronic commerce bigwigs are avoiding this topic, for fear of provoking a fishy smell.